Returns & Exchanges
At Comfort Candle Company, we want you to be completely satisfied with your fragrance experience; if you are not happy with your purchase, you may return or exchange unused items within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Carefully pack the unused candles in their original packaging to ensure they are protected from damage during transit.
Ship the Package
Affix the provided shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing